TERMS AND CONDITIONS
Customer Care
At House of Anna Fernandes we believe that exceptional customer service is just as important as delivering high-quality furniture. Our dedicated Customer Care team is here to assist you with any questions or concerns you may have throughout your shopping journey. Whether you need help with product details, delivery information, or post-purchase support, we’re committed to making your experience seamless and enjoyable.
Ways to Contact Us
Email: Reach us at houseofannaf@gmail.com for general inquiries or post-purchase support.
Chat : Chat with us at 9604599308 for immediate assistance Monday to Friday from 10 AM to 6 PM.
Social Media: Connect with us on www.instagram.com/houseofannaf.goa for updates and assistance.
Privacy & Safety
At House of Anna Fernandes we are committed to safeguarding your privacy and ensuring a safe shopping experience. We take the protection of your personal information seriously and strive to maintain the highest standards of data security. Our Privacy & Safety policy outlines how we collect, use, and protect your personal information when you engage with our website and services.
Information We Collect
We collect certain information to process your orders and improve your experience with us, including:
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Personal Details: When you create an account, place an order, or sign up for our newsletter, we collect your name, email address, shipping address, and payment details.
How We Use Your Information
We use your information to:
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Process Orders: To ensure smooth transactions and timely deliveries.
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Customer Support: To assist you with inquiries, returns, and any issues related to your orders.
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Marketing: With your consent, we may send promotional emails and offers based on your preferences. You can opt out at any time.
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Improvement & Analytics: To better understand your needs and improve our products, services, and website experience.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments